Privacy Policy

Effective date: 2 March 2026

This Privacy Policy explains how Sahil Harriram Tech Pty Ltd ("SSH-Tech", "we", "us", "our") collects, holds, uses, and discloses personal information.

This Privacy Policy applies to SSH-Tech's websites, services, and digital properties that link to this policy, including:

www.ssh-tech.xyz
ai.ssh-tech.xyz
web3.ssh-tech.xyz
embedded.ssh-tech.xyz
other related SSH-Tech subdomains, landing pages, forms, service interfaces, and online properties that link to this Privacy Policy

Different SSH-Tech websites or services may use different forms, tools, analytics providers, integrations, or embedded services. As a result, the specific personal information collected and the technologies used may vary depending on the site or service you interact with.

1. What This Policy Covers

This Privacy Policy covers personal information that we collect through our websites and related digital services, including when you:

browse or interact with our websites
contact us through a website form
submit an enquiry or request information about our services
subscribe to newsletters, updates, or other communications
interact with analytics, cookies, pixels, embedded services, scheduling tools, or similar technologies on our sites
use AI-enabled, interactive, or technical service features that link to this Privacy Policy

We may provide additional privacy notices or collection notices for specific products, forms, tools, or services where appropriate. If there is any inconsistency between this Privacy Policy and a service-specific notice, the service-specific notice will apply to the extent of the inconsistency.

2. The Kinds of Personal Information We Collect

The kinds of personal information we may collect depend on how you interact with us, but may include:

Information You Provide Directly

your name
company or organisation name
role or job title
phone number
email address
project, enquiry, or message content you submit through a contact form
newsletter or marketing preferences
any other personal information you choose to provide to us

Information Collected Automatically

When you use our websites, we may collect technical and usage information such as:

IP address
browser type and version
device information
operating system
referral source
pages viewed
session activity
timestamps
approximate location derived from IP address
cookie identifiers and similar online identifiers

Information Generated Through Interactive Services

If a site or service includes interactive, AI-assisted, chat, scheduling, or workflow features, we may collect:

prompts, queries, inputs, or messages you submit
files, text, or data you choose to provide through those features
outputs generated in response
technical logs associated with use of those features

Please do not submit sensitive personal information or confidential third-party information through public forms or general website tools unless it is reasonably necessary and you are authorised to do so.

3. How We Collect Personal Information

We collect personal information in a number of ways, including when:

you complete a contact or enquiry form
you subscribe to newsletters or other communications
you communicate with us through our websites
you use our websites and online services
cookies, analytics tools, pixels, logs, and similar technologies operate on our sites
you interact with embedded third-party tools or booking/scheduling services
you provide information during a business enquiry, proposal, onboarding, or service discussion

Where practical, we collect personal information directly from you. In some cases, we may also collect information from third-party platforms or service providers where you choose to interact with us through those services.

4. Why We Collect, Hold, Use, and Disclose Personal Information

We may collect, hold, use, and disclose personal information for purposes including:

responding to enquiries and communicating with you
assessing business opportunities, service requests, or project fit
providing and improving our websites and services
operating contact, scheduling, newsletter, and communication workflows
monitoring website performance, usage, security, and reliability
maintaining records of communications and requests
detecting, preventing, or investigating misuse, fraud, security incidents, or unlawful activity
developing, testing, maintaining, and improving technical, AI-enabled, or workflow-based tools and services
complying with legal, regulatory, contractual, accounting, or risk management obligations
sending updates, marketing, or other communications where permitted by law or where you have consented

We do not state that we collect account credentials, billing addresses, payment card data, or public user-upload content unless and until those features are actually introduced.

5. Cookies, Analytics, Pixels, and Similar Technologies

We may use cookies and similar technologies on our websites to:

keep websites functioning properly
remember preferences or settings
understand site usage and traffic patterns
measure performance and improve user experience
support security, fraud detection, and abuse prevention
support communications, campaign measurement, or remarketing where used

Depending on the relevant website or service, these technologies may include first-party cookies and third-party technologies such as analytics tools, embedded services, scheduling tools, content delivery services, or marketing/measurement pixels.

Where we use third-party tracking pixels or similar technologies, we aim to disclose the kinds of information collected, the purpose of that collection, and the relevant provider categories in this Privacy Policy and associated cookie notices. OAIC guidance specifically expects organisations to clearly disclose their use of third-party tracking pixels and the personal information collected through them.

You can usually manage cookies through your browser settings. Blocking some cookies may affect site functionality.

6. Direct Marketing and Newsletters

If you subscribe to our newsletter, request updates, or otherwise consent to receive marketing communications, we may send you information about SSH-Tech, our services, insights, content, or related updates.

You can opt out of marketing communications at any time using the unsubscribe mechanism in the message or through the relevant preference/contact process on our site. Australian spam rules require commercial electronic messages to include a working unsubscribe mechanism.

We do not knowingly send marketing communications where consent is required and has not been obtained.

7. Disclosure of Personal Information

We may disclose personal information to third parties where reasonably necessary for the purposes described in this Privacy Policy, including:

website hosting and infrastructure providers
cloud storage and software providers
analytics and measurement providers
email, newsletter, CRM, and communications providers
booking, scheduling, or embedded service providers
IT, security, and system administration providers
contractors, advisers, or service providers assisting us to operate our business
legal, regulatory, accounting, insurance, or professional advisers
law enforcement, regulators, courts, or government agencies where required or authorised by law
a purchaser, investor, or successor in connection with a business restructure, merger, sale, or asset transfer

We do not sell personal information in the ordinary sense of selling contact data as a standalone product.

8. Overseas Disclosure

Some of our service providers or technical infrastructure may be located outside Australia, or may store or process personal information outside Australia.

As a result, your personal information may be disclosed to, stored in, or accessed from countries outside Australia depending on the providers used in connection with the relevant website or service.

Where practicable, we will identify the countries or regions in which relevant recipients are likely to be located in our service-specific notices, provider documentation, or updated versions of this Privacy Policy. OAIC guidance expects privacy policies to address whether overseas disclosure is likely and, where practicable, the countries in which recipients are likely to be located.

9. AI-Enabled Tools and Interactive Services

Some SSH-Tech websites or services may include AI-assisted, automated, or workflow-based features. Where you use those features, we may use submitted inputs, prompts, messages, uploaded content, and system-generated outputs to:

provide the requested functionality
monitor reliability, abuse, and security
debug and improve service performance
maintain logs and operational records
support product development, testing, or quality assurance

If AI or third-party processing is involved, your information may be handled by the relevant technical service providers supporting that feature. If a specific SSH-Tech service has materially different data handling practices, we may provide an additional service-specific notice.

10. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.

These steps may include technical, organisational, and administrative measures such as:

access controls
least-privilege access practices
logging and monitoring
authentication and credential controls
secure hosting and infrastructure practices
vendor and tooling controls appropriate to the service

No internet-based system is completely secure. We cannot guarantee absolute security.

11. Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, for related operational purposes, or as required by law.

Retention periods may vary depending on the type of information, the nature of the interaction, the systems involved, and our legal, compliance, security, or recordkeeping obligations.

When personal information is no longer reasonably required, we will take reasonable steps to destroy it or de-identify it where appropriate.

12. Access and Correction

You may request access to personal information we hold about you, and you may request correction of inaccurate, out-of-date, incomplete, irrelevant, or misleading personal information.

We may need to verify your identity before responding. In some cases, the law permits us to refuse access or correction requests, in whole or in part. If that occurs, we will provide reasons where required.

13. Complaints

If you believe we have mishandled your personal information or breached applicable privacy law, you may submit a privacy complaint through the contact form or contact pathway provided on our website.

Please include enough detail for us to understand and investigate the issue.

We will review the complaint and respond within a reasonable period.

If you are not satisfied with our response, you may be able to make a complaint to the Office of the Australian Information Commissioner.

14. Contacting Us

We do not publish a direct public contact email address in this Privacy Policy.

If you have a privacy request, access request, correction request, or complaint, please contact us through the relevant contact form or contact page on the SSH-Tech website or service you used.

For general SSH-Tech privacy enquiries, use the contact page available on:

www.ssh-tech.xyz, or
the relevant SSH-Tech website or subdomain that linked you to this Privacy Policy

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our websites, services, legal obligations, or information-handling practices.

The updated version will be posted on the relevant SSH-Tech website and will take effect from the published effective date.

If we later introduce accounts, payments, subscriptions, client portals, software tools, or public user-upload features, we may update this Privacy Policy and provide additional notices or terms at that time.